Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform as an event organiser or a customer.
By accessing or using our services, you agree to the practices described in this policy.
Information We Collect
We collect information to provide better services and ensure a smooth experience.
Personal Information
This may include:
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Name
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Email address
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Phone number
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Account login details
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Payment-related information (processed securely through trusted payment providers)
Event-Related Information
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Event details created by organisers
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Ticket purchases and attendance records
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Communication related to events
Technical Information
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Device type and browser information
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IP address
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Usage data and interaction patterns
How We Use Your Information
We use your information to:
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Create and manage user accounts
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Enable event creation, publishing, and ticket sales
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Process transactions securely
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Communicate important updates and notifications
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Improve platform functionality and user experience
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Prevent fraud, misuse, or unauthorized activity
We do not sell your personal data to third parties.
Data Sharing and Disclosure
We may share information only when necessary:
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With payment processors to complete transactions
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With service providers who support platform operations
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When required by law or legal processes
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To protect the safety, rights, or property of users and the platform
All third parties are required to maintain appropriate data protection standards.
Data Security
We take data protection seriously and implement reasonable technical and organizational measures to safeguard your information against:
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Unauthorized access
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Loss or misuse
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Alteration or disclosure
While no system is 100% secure, we continuously work to maintain high security standards.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Maintain user sessions
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Improve site performance
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Understand user behavior and preferences
You can control cookie settings through your browser preferences.
User Responsibilities
Users are responsible for:
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Maintaining the confidentiality of their account credentials
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Providing accurate and up-to-date information
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Logging out from shared or public devices
We are not responsible for unauthorized access caused by user negligence.
Data Retention
We retain personal information only as long as necessary to:
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Provide our services
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Comply with legal and regulatory requirements
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Resolve disputes and enforce agreements
Once data is no longer required, it is securely deleted or anonymized.
Your Rights
Depending on applicable laws, you may have the right to:
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Access your personal information
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Request correction of inaccurate data
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Request deletion of your data
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Withdraw consent where applicable
Requests are handled in a reasonable timeframe.
Children’s Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on the platform. Continued use of the services indicates acceptance of the updated policy.
Contact and Support
If you have questions or concerns about this Privacy Policy or data handling practices, you may contact us through our official support channels.
